Frequently Asked Questions

Everything you need to know about Dock.

What is Dock?
Dock is team chat built for startups and companies who want simplicity over feature bloat. We focus on what matters: fast messaging, async-first workflows, unlimited search, and decision tracking. No AI tax, no 90-day message limits, no enterprise upsells.
How is Dock different from Slack?
Dock is built for how modern teams actually work:

Async-first workflows — Messages, threads, and decisions designed for distributed teams across timezones
Unlimited search forever — No 90-day message limits, even on free tier
No AI tax — We don't bundle AI features you didn't ask for into the price
Consistent and predictable flat pricing — Pay per team/company, not per seat ($8.75/user/month adds up fast)
Decision tracking — Mark and find important decisions instantly, not buried in chat
How does pricing work?
Flat monthly pricing based on team size, not per-seat. Free for up to 3 members, $15/month for up to 10 members, $50/month for up to 20 members. Annual plans save you ~40%. No hidden fees, no AI add-ons, no surprise charges.
Is there really a free tier?
Yes. Free forever for teams up to 3 people. Unlimited message history, unlimited search, all features included. No credit card required. No surprise paywalls after 90 days.
What's your fair usage policy?
Dock is built for team communication—chatting, sharing files in context, and making decisions together. We ask that you use it for its intended purpose. Using Dock as a file dump, backup service, or storage locker isn't what we designed it for, and we reserve the right to reach out if usage looks unusual. That said, normal team usage—even heavy usage—is totally fine. We're not here to nickel-and-dime you.
How can you afford such low pricing?
Our technical infrastructure is our secret weapon. We built a custom sync engine from scratch with a local-first architecture—your messages sync instantly across devices while working offline, then seamlessly reconcile when you're back online. No bloated servers, no legacy overhead. Legacy chat tools were built over a decade ago on infrastructure that can't be easily modernized. We started fresh with modern protocols and reduced infrastructure costs by 100x—and pass those savings directly to you.
What's the "Decisions" feature?
We heard from hundreds of startups and businesses that important decisions get lost in chat over time. With Dock, you can mark any message as a decision with one click. All decisions are collected in your Decisions inbox, so you can find them instantly—even months later. No more scrolling through hundreds of messages to find "what did we decide about X?"
Can I import my data from Slack?
Yes. One-click import from Slack. We'll bring over your channels, messages, and files. Your team can be up and running in minutes, not days.
Can I export my data?
Absolutely. One-click export anytime. Your data stays yours. We don't believe in lock-in—if you want to leave, we make it easy. No hoops, no waiting periods.
Is Dock secure?
Absolutely. We run on Cloudflare — one of the most secure and trusted platforms in the world. SOC 2 and GDPR compliant. Your data is encrypted at all times, in transit and at rest. We will never sell your data, share it with third parties, or use your messages to train AI models. Your conversations belong to you — period.
When will Dock launch?
We're currently in early access. Join the waitlist to get notified when we launch and be among the first to try Dock.
I have more questions. How can I reach you?
Email us at hello@getdock.io. We read every message and respond quickly.